Privacy policy

Privacy Policy

At Blixfur (blixfur.com), protecting your personal privacy is a top priority. This Privacy Policy outlines the types of information we collect and how we use, store, and protect it.

1. Information We Collect When you make a purchase or visit our site, we collect necessary personal details, including:

  • Contact Information: Full name, email address, phone number, and physical billing/shipping address.

  • Order & Payment Details: Payment confirmation details (payment card processing is handled securely via encrypted third-party processors like Shopify Payments/Stripe/PayPal; we do not store full payment card details).

  • Technical Data: IP address, browser type, device information, and site browsing patterns.

2. How We Use Your Information We use your information strictly to:

  • Process, fulfill, and ship your orders.

  • Send order confirmations, updates, and customer support communications.

  • Prevent fraudulent transactions and enhance store security.

3. Data Sharing & Third-Party Services We never sell, rent, or trade your personal information. We only share necessary data with trusted third-party service providers to operate our store, such as:

  • Payment gateways for secure transaction processing.

  • Shipping and logistics partners (USPS, FedEx, UPS, UniUni) to deliver your items.

4. Cookies & Security We use cookies to improve browsing experiences, keep track of shopping cart items, and understand website analytics. We implement standard SSL/TLS encryption to keep your data protected.

5. Your Rights You have the right to request access to, correction of, or deletion of your personal data at any time by contacting our support team.

6. Contact Information

  • Email: (Blixfur@gmail.com)

  • Phone: +1 (279) 201-6526

  • Address: 2080 Wallace Ave, Apt 529, Bronx, NY 10462, United States

Shipping Policy

At Blixfur, we deliver across the United States. Below are the terms and conditions of our Shipping Policy.

1. Processing & Delivery Times

  • Order Processing Time: 1–3 business days (Monday – Friday).

  • Order Cut-off Time: 5:00 PM EST.

  • Transit Time: 7–12 business days (Monday – Friday).

  • Total Estimated Delivery Time: 7–12 business days.

2. Shipping Costs

  • Standard Shipping: Free on all orders within the United States.

3. Carriers & Order Tracking We ship using trusted carriers including USPS, FedEx, UPS, and UniUni. Once your order ships, a confirmation email with a tracking number will be provided. Please allow 24–48 hours for tracking details to update.

4. Address Changes & Cancellations Requests for order modifications or cancellations must be made before the order enters processing. Once dispatched, addresses cannot be changed.

5. Damaged or Lost Packages If your order arrives damaged or goes missing, please contact us within 48 hours of delivery with photos of the damaged item/packaging so we can resolve the issue immediately.

6. Customer Contact Details

  • Email: (Blixfur@gmail.com)

  • Phone: (279)201-6526

  • Business Address: 2080 Wallace Ave, Apt 529, Bronx, NY 10462, United States

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST